If you’ve recently ordered a custom BMW from us, then you may be wondering what the process is from order creation to delivery. We want to help make the process as simple and seamless as possible, so you can get your garage ready for the new addition. Below you will find links to other pages that will show you how to log in to the BMW website, track the progress of your order, and the timeline of your order.

If you have any questions regarding an order you placed with us, please call your Client Advisor. Alternatively, you can call and ask for a BMW Genius for tracking assistance. In general, expect 4-6 weeks for BMW’s built in the USA (most X models) and 10 weeks for BMW’s built out of the USA. This timeline is from the start of production, not from the time of order placement. Special order requests may extend the timeline.


If you’re a first-time BMW owner…

  • Head to
  • Select “Owners” in the menu and “Register for My BMW”
  • Enter your information to set up an account
  • Once you click “Submit,” you will have to check your email to activate your BMW login
  • Once you open the email, select “My Garage”

If you’re a current BMW owner…

  • Head to
  • Select “Owners” in the menu and “Sign in to My BMW”
  • Login with the username and password of the primary account holder
  • Select “My Garage”


  • Click “Track My BMW” on the top My Garage menu
  • Click “Add a vehicle” in the middle of the page
  • If you have the VIN already, add that, or click “Enter production number” instead

Note: If you only have the production number, the specs on the tracking system may not be exact. This will update once the vehicle begins production.

  • Once you add the vehicle, you can click “My Vehicles” on the My Garage menu, then “Track Status”

This will bring up a timeline of the production events.


  1. Order received
  2. Scheduled for production
  3. Production begins
  4. Exterior body assembly begins
  5. In the paint booth
  6. Entering assembly line
  7. Assembly in progress
  8. Quality check
  9. Final assembly
  10. Ready for transport
  11. Awaiting carrier assignment
  12. Dispatched from factory
  13. At the port
  14. In transit
  15. At the dealership
  16. Vehicle delivered

If you’ve ever wondered how the BMW factories track the orders internally, click here for an in-depth look at the 16 steps above.

BMW of Omaha is located at:
14800 Branch St • Omaha, NE 68154

BMW of Omaha 41.2603105, -96.1205876.