If you’ve recently ordered a custom BMW from us, then you may be wondering what the process is from order creation to delivery. We want to help make the process as simple and seamless as possible, so you can get your garage ready for the new addition. Below you will find links to other pages that will show you how to log in to the BMW website, track the progress of your order, and the timeline of your order.
If you have any questions regarding an order you placed with us, please call your Client Advisor. Alternatively, you can call and ask for a BMW Genius for tracking assistance. In general, expect 4-6 weeks for BMW’s built in the USA (most X models) and 10 weeks for BMW’s built out of the USA. This timeline is from the start of production, not from the time of order placement. Special order requests may extend the timeline.
If you’re a first-time BMW owner…
If you’re a current BMW owner…
Note: If you only have the production number, the specs on the tracking system may not be exact. This will update once the vehicle begins production.
This will bring up a timeline of the production events.
If you’ve ever wondered how the BMW factories track the orders internally, click here for an in-depth look at the 16 steps above.
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